Customer Support
Context Help
If you lose your way inside our Control Panel, the very first thing you should do is push the Help button, which is present on each page. A context menu will show up. It comprises thorough info about all the actions that you can carry out on the page in question. Each pop-up window appears on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a rich range of instructional videos illustrating how to use our Control Panel. They're designed for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step instructional video clips.
F.A.Q.
If you can't find the solution you searching for, check out our extensive FAQ section, which covers questions asked by real people and offers practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers in an attempt to cover all the innovations and new additions to our platform.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions section either, you can contact our excellent team of customer support engineers available 24/7/365 and eager to help you with any problem. Each trouble ticket you send will be answered within 1 hour (the average response time being just twenty mins), so you won't have to wait a long time to receive an answer to your question.
